|
| Do you or your staff offer assistance
to any customer who may require it?
|
Yes |
Please detail how you would be prepared
to assist them?
Duty Enquiry Officer will assist as required |
|
|
| Have any of your staff had disability
equality training?
|
Yes |
|
| Do any of your staff speak an
alternative language? |
No |
|
| Do you have your own car park?
|
No |
|
| Is there a drop-off point close to the
main entrance?
|
Yes |
|
| Is the outside of the building well
lit?
|
Yes |
|
| Is there anything about the approach to
your building that may cause difficulty for customers?
|
No |
|
| Do you have more than one entrance into
your building?
|
No |
| [Main Entrance] Is the access level or
is there a ramp at the entrance?
|
Level |
| [Main Entrance] Do you have an intercom
to attract attention?
|
Yes |
|
| [Main Entrance] Are there any steps
into your building?
|
Yes |
| [Main Entrance] How many steps?
|
4 |
| [Main Entrance] Do these steps have
handrails?
|
Yes |
| [Main Entrance] Do you have
temporary/portable ramps?
|
Yes |
[Main Entrance] Additional Information
about steps into the building
A permanent chair lift is available beside the steps for customer use |
|
|
| [Main Entrance] Do you have double or
single entry doors?
|
Single |
| [Main Entrance] Are doors left open?
|
No |
| [Main Entrance] Are doors automatic?
|
Yes |
| [Main Entrance] Are the doors glass?
|
Yes |
| [Main Entrance] Do doors have vision
panels?
|
Yes |
Additional Information about doors into
the building
Main building entrance door is open during office hours. The door to the Enquiry Office has a push to open pad. |
|
|
| [Main Entrance] If children are
welcome, can a parent with a pushchair or pram enter your building unaided?
|
Yes |
|
| [Main Entrance] Can a wheelchair user
enter your building unaided?
|
Yes |
|
| Once inside your building can a
wheelchair user get to use all customer areas or make use of your service
unaided?
|
Yes |
| Are customers with mobility impairments
able to enter and use your service or purchase goods without assistance?
|
Yes |
|
| Do you offer an alternative service?
|
Yes |
Please detail what service you are able
to offer?
A police officer or community support officer can attend home adderss if attendance at the police station is impossible. |
|
|
| Once inside can a wheelchair user get
to the reception/information counter (for example low counters)?
|
No |
Please detail what you are able to
offer?
The duty Enquiry Officer would see the wheelchair user in a side office which is accessible and with a low table. |
|
|
| Is your business on more than one
floor?
|
No |
|
| Do you have any customer areas that
people will have to use steps?
|
No |
|
| Do you have an area where people can
sit down and rest should they need to?
|
Yes |
|
| Can you provide any service or facility
for partially sighted or blind people?
|
No
|
|
| Have you got any induction loops for
hard of hearing people?
|
Yes |
| Can you offer any sign language
interpreters?
|
Yes |
Please detail if you need to book this
service in advance?
Must be pre-booked in advance, can be called out if an emergency. |
|
| Can you offer any other service or
facility for hard of hearing people or deaf people?
|
Yes |
How would you assist a deaf person or
someone that is hard of hearing, to use your business?
Police Liaison Officers for the Deaf are being trained currently and will be available by appointment. |
|
|
| Do you offer customer toilets?
|
No |
|
| Is there anyone within your business
specifically responsible for disabled access?
|
Yes |
Please provide their details:
Area Facilities Manager |
|
|