Hertfordshire Constabulary

Location Details


Shady Lane
WD17 1DD

t: 101

Assisted wheelchair access Facilities for the mobility impaired Sign language for deaf people Facilities for hard of hearing people. Induction loop available Staff assistance available Customer lift provided Accessible lift provided Alternative service available Parent with pushchair access
There is a front counter service at this location

Access information:
Direct Enquiries Audited

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Access in Summary


Access to public transport can be found at Bus stops along Clarendon Road which serve most local Bus routes.

Car park and drop off

There is metered parking along Shady Lane opposite the Police Station. It is possible to drop off to within 10 metres of the public entrance via dropped kerbs at the foot of both approach ramps.

Access at Entrance

There are ramps on approach to the Police Station from both directions along Shady Lane. The ramps are on moderate upward slopes and have handrails for support. Entry into the Police Station reception area is via double doors which slide open automatically on approach.


The main public reception desk is located immediately inside the entrance doors. For those users who may require it an accessible height counter which connects to reception staff is available in the adjacent interview room.


A portable induction loop is available at the main reception counter and can be used in both interview rooms on request.

Access to all areas

All areas of the reception and adjacent interview rooms are on level access from the entrance point. Good circulation space and clear widths are maintained.

Access Symbols Explained:

  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Sign language for deaf people We offer a sign language service; please ask our staff for full details.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Alternative service available We provide alternative services to improve access for disabled customers, please ask staff for more details.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
Transport links.
Drop off on Shady Lane.
Entry to the building.
Reception arrangements.
Reception facilities.
Ground floor access.
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